Customer reviews of Miramar Cars Ltd

By Richard Smith on 17 September 2021 | Verified purchase

Adam provided an absolutely brilliant experience with the purchase of my new car from MIRAMAR CARS LTD, nothing was to much trouble and he showed a lot of patience in explaining the varies functions of the digital dash, and will certainly go back for my wifes next BMW. ,

Reply from Miramar Cars Ltd on 19/09/21

Thank you Richard. Having sold new cars for many years, I love a well specced example. On handover, I like taking the time to explain features, ensure clients phones are paired to the Bluetooth and the Satellite Navigation is set to the onward destination. This in my eyes, helps with a safer journey home. I look forward to seeing you and your wife again soon - Adam

By Gail Jones on 11 September 2021 | Verified purchase

Adam was very knowledgable an excellent service

Reply from Miramar Cars Ltd on 13/09/21

The MINI you bought was a fantastic example. Enjoy your new MINI Adventure!

By Anonymous on 03 September 2021 | Verified purchase

The condition of the car was exactly as described in the advertisement. The viewing of it and the test drive was unhurried and relaxed. I was very happy with the whole experience and customer service that was provided.

Reply from Miramar Cars Ltd on 13/09/21

I pride myself in providing accurate, honest descriptions of all the vehicles I sell and offering a non pressured environment in which to make an informed decision. Enjoy your wonderful BMW. I’m sure it will provide many miles of joy.

By Gary on 31 August 2021 | Verified purchase

Adam is a honest guy who’s love of cars makes dealing with him a good experience He also sorted out a new set of wheels for me before the Car was delivered to me and was as good as he said Would be happy to buy another car off him

Reply from Miramar Cars Ltd on 31/08/21

Thank you Gary. Two things I enjoy in life are cars and meeting new people. So I have the perfect job! It was great to hear on my follow up call that you’re enjoying the Z4 so much. You bought a stunning example and I was more than happy to help sort your new wheels out. The car looks great and I know it will bring lots of joy. Thank you again - Adam

By Bruce Sawyer on 23 August 2021 | Verified purchase

Great helpful service and only sells quality cars. A pleasure to do business with.

Reply from Miramar Cars Ltd on 31/08/21

Thank you Bruce. It was a real pleasure to meet a fellow BMW fan. Thank you- Adam

By Gregory Smith on 16 August 2021 | Verified purchase

Excellent service, Adam was very knowledgeable and a pleasure to deal with from start to finish

Reply from Miramar Cars Ltd on 31/08/21

The Z4 you bought Greg was one of a kind and something to cherish. I only sell BMWs and focus all my energy and knowledge on that one particular brand. This means if you have a question, I should know the answer! Thank you again - Adam

By Karl on 14 August 2021 | Verified purchase

Spent an hour with Adam this morning who genuinely helped me with my decision process on a replacement car, and with working out what model & spec would suit me best, despite it being obvious early on that this new car unfortunately wasn't likely to be something he had at the time. Helpful, knowledgeable 'low/no pressure' sales on vehicles that on first inspection seem good, tidy examples.

Reply from Miramar Cars Ltd on 31/08/21

Thank you Carl. I appreciate your honesty and I was more than happy to help. Hopefully I helped in your decision making process, despite not having what you wanted at the time. Good luck with your continued search - Adam

By Hendrexx Barili on 23 July 2021 | Verified purchase

Simply outstanding service, friendly but professional, and fairly priced - After my initial enquiry, I was greeted swiftly and honestly. I was offered the viewing of the car but not at the garage but driven straight to my door! From Cheltenham to Weston-super-Mare is a simple enough journey but the effort made was greatly appreciated considering my busy schedule. Customer Service - Friendly and genuine. Didn't feel like a sales pitch with an over the top sales personality just simply genuine and professional and I didn't feel pressured to buy or feel the need to compromise on any part. Test drive was enjoyable and felt very relaxed with no time frame/distance set. NOT ONLY THIS - after being very happy with my purchase and part exchange of my old car, I later that day requested a copy of the video used in the Advert. Again, I swiftly received a reply with the video. To my shock, I received another reply saying my part exchange car broke down not long after the purchase! I never would have thought would have happened but it did and proof was provided and it cost him an excess of £140+. I felt obliged to pay this as the service was so great and I felt personally responsible for this unfortunate circumstance. Moral of the story - Had I not messaged him about the video I doubt I would have received any message regarding this incident and he would be simply short of pocket - just goes to show what great personality and professionalism is shown. 100% RECCOMEND.

Reply from Miramar Cars Ltd on 26/07/21

I was so grateful to you for your act of kindness. Thank you so much and I’m sure your BMW will bring many miles of joy - Adam

By Mark Olds on 16 July 2021 | Verified purchase

Excellent 11 year old car which was prepared to sell, lovely friendly man who I know you can trust

Reply from Miramar Cars Ltd on 24/07/21

It was lovely to meet you and your family. The Z4 you bought will make a great addition! Thank you - Adam

By Lily Porter on 13 July 2021 | Verified purchase

I have recently part exchanged my 1 series bmw for an 3 series GT. I honestly can not recommend Adam enough amazing customer service even after buying the car. Adam went above and beyond to make everything super easy even chucking in an new plate and two new tyres!

Reply from Miramar Cars Ltd on 14/07/21

The 3 Series GT you bought was a perfect upgrade to your 1 Series. I’m sure Teddy the dog will enjoy the extra space! Thank you Lily and enjoy your wonderful BMW - Adam