Customer reviews of Miramar Cars Ltd

By Rich G on 23 August 2023 | Verified purchase

A truly fantastic buying experience from start to finish. Excellent communication, genuine & honest answers from Adam to all my questions with regular text updates on the sale progress. A benchmark in customer service, why can’t all car purchases be as easy as this! A lovely chap to deal with, nothing seems too much trouble, would recommend him in a heartbeat. Great Z4 by the way, low mileage with FSH – One happy customer….

Reply from Miramar Cars Ltd on 25/08/23

Thank you Richard for your kind words. I thoroughly enjoy what I do and providing a positive buying experience, is at the very core of what Miramar Cars strives to achieve. As I always say, it works both ways and you were a pleasure to do business with. Enjoy polishing the Z4! Adam @ Miramar

By Jodie Barnett on 13 August 2023 | Verified purchase

We really liked Adam. We found him very welcoming and responsive he answered all our questions. The car knowledge was fantastic as well Adam gave us all the history and details we asked for. We would highly recommend.

Reply from Miramar Cars Ltd on 25/08/23

Thank you Jodie. The MINI Convertible you bought was an exceptional example. We just need the sun to come out now! Adam @ Miramar

By John Fraser on 29 July 2023 | Verified purchase

Adam is a really nice person and treated the sale and px honestly and openly. His communication was excellent throughout. Was a pleasure to deal with.

Reply from Miramar Cars Ltd on 25/08/23

Thank you John. It was great to be part of your birthday celebrations by marking it with a new car to yourself! Enjoy your brilliant Z4. Adam @ Miramar

By Geoff Tucker on 26 July 2023 | Verified purchase

Adam took time to show us all of the details of the car, we had a long test drive and he had the full service history to hand for inspection. He showed us the areas that he had corrected (recall for airbag, broken bulb and boot floor handle) as well as answering all of our questions. The car was delivered as requested and is in excellent condition. Definitely "Car Focused, Customer Driven"

Reply from Miramar Cars Ltd on 29/07/23

Thank you Geoff. The BMW Touring you bought is the perfect combination along side your BMW Convertible. I love BMWs and really I enjoy focusing on customer care. From sorting remedial areas needing attention, to bringing the Touring up to a safe and usable condition and offering free delivery. It’s all part of the service. Enjoy your wonderful BMW - Adam @ Miramar

By Richard on 21 July 2023 | Verified purchase

I had been looking for a Z4 for ages, little did I realise Miramar was right on my doorstep! From start to finish the experience was perfect. Adam’s knowledge of the cars he is selling is fantastic, and his passion for motoring in general was plain to see. We spent far longer chatting than strictly necessary but in all it made the process of buying a much more pleasant experience, I deal with sales people on a daily basis and this was the least pressured experience I have ever come across. I have now satisfied my midlife crisis and my my little boys passion for sports cars and have already recommended friends and family visit Adam at Miramar!!

Reply from Miramar Cars Ltd on 27/07/23

Brilliant Richard! The Z4 you bought was truly a magnificent example and I’m so pleased it went to a wonderful home with you and your son. As I stick to selling mainly BMWs, I use this focused approach to really delve deep into the nuances of specifications and BMWs motoring history. Put simply, I love BMWs and feel a real ambassador for the brand. Thank you for searching out Miramar and enjoy your wonderful Z4 - Adam @ Miramar

By Esme Barker on 03 July 2023 | Verified purchase

Faultless! Thank you so much Adam. You have gone above and beyond for us and I couldn’t be happier with my choice of car. Thank you thank you. Wouldn’t hesitate to recommend Adam to anyone.

Reply from Miramar Cars Ltd on 10/07/23

Thank you Esme. Going “the extra mile” is something which comes naturally to me. Seeing happy customers through the services I provide, is what I relish most. Enjoy your wonderful car! Adam @ Miramar

By Bruce Edwards on 26 June 2023 | Verified purchase

I would happily give Adam 10/10 but 5 stars will have to do! Will buy from Miramar Cars again, the car was like new, many thanks! Can recommend to anyone else!

Reply from Miramar Cars Ltd on 04/07/23

Thanks Bruce! The BMW you bought was an absolute cracker and I know you’ll take full advantage of its incredible performance and specification. Adam @ Miramar

By Samantha Campbell on 18 June 2023 | Verified purchase

Adam from Miramar Cars is unlike any other car specialist I've met. He's amazing! He picked me and my friend up from the station on arrival into Cheltenham, was friendly, courteous, knowledgeable and offered a personalised service. The service was efficient from start to finish. After I'd made my initial enquiry, Adam called me a couple of hours later to let me know there had been lots of interest in the vehicle I'd enquired about. As I'd been the first enquirer, he gave me first refusal. I secured the car with a small (£100) deposit and the rest of the process was smooth sailing. Thank you Adam and Miramar Cars, you're a credit to the industry and I when the time comes round again, I will definitely have you top of my list for my next car purchase. Thanks for the biscuits too!!

Reply from Miramar Cars Ltd on 22/06/23

You should have taken more biscuits for the journey home! Thank you Samantha for taking the time to write these really kind comments. Buying a car can be a daunting prospect for anyone. However, I like to keep things relaxed and professional but fun and memorable too! I too was interested in a car once for myself which I showed explicit interest in, only for it to be sold even though I was told I was the first to enquire. I know that sinking feeling which is why I called back explaining how I’d like to give you first refusal because I know the disappointed feeling when the opposite happens. Thank you for making the journey across from London, and to your travel partner Anna for her support. Adam @ Miramar

By Declan Curzon-Hepworth on 11 June 2023 | Verified purchase

Really happy with the car. Adam is very personable and professional, and went out of his way to facilitate us being able to see the car by meeting us on a Sunday afternoon. When it came to collecting the car a week later, Adam picked us up from the train station which was really appreciated. Really thrilled with the car and couldn’t recommend Adam enough.

Reply from Miramar Cars Ltd on 22/06/23

Thank you for your kind comments Declan. The Z4 you bought had impeccable service history and was obviously cherished by its previous owner. I’m extremely proud of what Miramar Cars represents by providing a stress free, personal and professional experience, is what I enjoy most. You certainly picked the perfect weather window for a convertible! Enjoy - Adam @ Miramar

By Thomas Abbott on 06 June 2023 | Verified purchase

Excellent service from start to finish, Adam was a pleasure to deal with and is a real nice bloke, he picked me up from the train station as I travelled a long way to get the car, and he even treated me to lunch. The car is in fantastic condition and is exactly as described I couldn’t be more happy, thanks Adam your a gentleman.

Reply from Miramar Cars Ltd on 22/06/23

Thank you Tom. The Audi A6 you bought was actually previously owned by my accountant, so I knew it was an extremely well looked after and maintained example! Thank you for making the 400 mile round trip to collect the car and I’m sure it will provide many miles of service to you and your family. Adam @ Miramar